Privacy Policy 

At Lucella, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data.

1. Information We Collect

We collect personal information when you interact with our website, place an order, or communicate with us. This information may include:

• Personal Details: Name, email address, phone number, and shipping address.

• Payment Information: Credit card details or other payment information.

• Device and Usage Information: Information about the device you're using (IP address, browser type, operating system) and how you interact with our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: To process and deliver your orders.

• Customer Service: To respond to inquiries, provide support, and resolve any issues.

• Marketing: With your consent, we may send you promotional emails, newsletters, and offers.

• Analytics: To improve our website and services by analyzing customer behavior.

3. Data Security

We take the security of your personal data seriously. We implement a variety of technical and organizational measures to protect your information, including encryption and secure payment gateways. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

• Shipping and Fulfillment: To deliver your orders, we may share your shipping details with courier services.

• Payment Processing: We may share payment information with secure payment processors.

• Marketing and Analytics: We may share anonymized data with marketing partners and analytics providers to improve our services.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You can request to view the personal data we hold about you.

• Correction: You can request to update or correct your personal data.

• Deletion: You can request the deletion of your personal data.

• Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.

If you wish to exercise any of these rights, please contact us at [your email address].

6. Cookies

We use cookies to enhance your browsing experience. Cookies are small files that are stored on your device to track your preferences and activities on our website. You can disable cookies in your browser settings, but this may affect your ability to use some parts of our website.

7. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy regularly to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@lucellafashion.com